Avatech Solutions,a design and engineering technologies company, rolled out the latest service for its clients -- the Avatech Client Portal.
Designed as a destination for Avatech's client base, the Client Portal (CP) will provide 24/7 instant access to information and services of special interest to Avatech clients.
Initially CP will only be available to clients who have an Autodesk Subscriptions through Avatech or to our technical support clients. Subscription clients have access to free Avatech productivity software downloads. The Portal could enable Avatech customers to receive thousands of dollars worth of free software that automates tedious manual tasks and dramatically reduces design time. The CP will also streamline technical support. Clients will be able to quickly and easily submit support questions and technical problems, as well as view and search all past issues and resolutions.
Avatech is already making plans to expand the portal that may include additional free software downloads, access to a support knowledge base, on-demand learning, product tips, links, special offers and promotions, RSS, and communities. The company says it will actively solicit user feedback to expand and populate the portal with information and services that its clients want.
"We are constantly pushing ourselves to provide the maximum value to our clients. It's not enough for us to provide initial services to customers; we strive to partner with clients not only as their businesses grow, but during tough times as well. We're in it for the long haul and we want our clients to know that," says George Davis, president and CEO of Avatech. "The Client Portal is just the latest salvo in this continuing effort."
Writer: Walaika Haskins
Source: George Davis, Avatech